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OPERATING
INSTRUCTIONS
FOR GERMAN SIMS
International Code for Germany is 49;
Fixed and mobile numbers start with a 0;
It’s a good practice to save and dial all your numbers in the international format: 004917610028170 or
+ 4917610028170
The format is + or 00, then country code, and then number (mobile and landline without a 0)
This international format can be used to dial while in Germany to eliminate any errors.
To
make any international call:
Press
the 00, dial the Country code, Area code, Phone
number and press Send
For example, in order to call to the US (our office)
(00 twice),1 (country code),
415(Area code), 9290400 (Phone number), Send
or +1 (country code),
415(Area code), 9290400 (Phone number), Send
Other
Calling
your
Mobile
Phone:
Example Mobile No. 017610028170
Persons calling you would dial 004917610028170 or + 4917610028170
Note: Callers would not dial the 0 after the country code
To
answer a call:
Press
Send to answer the call
To
end a call:
Press
End
To
adjust the earpiece volume:
Press
arrow keys during a call in order to adjust the earpiece volume
To
adjust the ringing volume
For
ringing vol. Key Menu,
5, 2, select the ringing volume & press ok.
Ringing
tone, key Menu 5, 1, select the ringing tone & press ok.
Somebody
who tries to reach you from the US, he/she needs to dial 011-49-xxxx-xxxxx.
Troubleshooting
Can’t make a call?
-
Is your battery charged? --- If not, please charge it.
-
Does the handset have a signal? --- If not, please stay clear of any
obstructions such as tall buildings.
If it still doesn’t work,
please go to Menu, Setting , Phone Setting , Network
Selection (6-2-4) and choose “Manual”. Select a network with the
strongest signal from a list of the available networks. When leaving the
country, make sure to change back to Automatic.
-
Does the number“2” appear on the top left corner of your screen?
--- If yes, go to Menu, Setting , Call Setting , Phone
line in use (6-1-5) and choose “Phone line 1”
VOICE
MAIL INSTRUCTIONS
The Sims cards come with pre-activated Voice mail in English.
Checking
your messages from your Mobile
In
order to listen to your mailbox while in Germany from your mobile phone, please
dial +49179.30.00.333 (this number is saved in your sim card as MAILBOX)
alternatively you can dial your own number and interrupt the recorded voice with
* then enter your mailbox password then follow the recorded instructions. A
recorded voice will come on and say if you have a message or not.
Your
mailbox password is 0000.
Checking
your messages from fixed phones or other phones in Germany
In order to listen to your mailbox while in Germany from any
other phone or landline, please dial 017633 + your telephone number without the
first four digits. e.g. if your phone number is 017610027882 dial 017633
10027882.
When you hear the mailbox announcement, interrupt it by
pressing the * key. Enter your personal mailbox PIN (the default PIN is 0000)
and press the # key. Thus, you will reach the main menu of your mailbox.
Checking your messages anywhere outside Germany
Dial +49176 33 + your telephone number without the first four
digits. e.g. if your phone number is 017610027882 dial 017633 10027882.
When
you hear the mailbox announcement; interrupt it by pressing the * key.
Enter your personal mailbox PIN (the default PIN is 0000) and press the # key.
Thus, you will reach the main menu of your mailbox and there you can proceed as
normal. Please note: you cannot change the PIN of your mailbox from abroad.
The
flow of the menu options in your voicemail is as follows:
Once
you have entered the main menu of your voicemail you will be given the following
options by the recorded voice:
To Listen press 1: once you press 1 and have
listened to the message you will be given the following options:
To delete the message press 2
To save the message press 3
To replay message press 4
To listen to the phone number form where the message was left press 5
To transfer the message to another voicemail press 6
To Send a message press 4
Please
do NOT change the personal greeting.
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