International Code for Spain is 34;
Fixed and mobile numbers start with a 0;

It’s a good practice to save and dial all your numbers in the international format: 003417610028170 or +3417610028170

The format is + or 00, then country code, and then number (mobile and landline without a 0) 
This international format can be used to dial while in Spain to eliminate any errors. 

To make any international call:

Press the 00, dial the Country code, Area code, Phone number and press Send  For example, in order to call to the US (our office)

(00 twice),1 (country code), 415(Area code), 9290400 (Phone number), Send

or +1 (country code), 415(Area code), 9290400 (Phone number), Send

Other Calling your Mobile Phone:  

Example Mobile No. 017610028170 
Persons calling you would dial 003417610028170 or +3417610028170
Note: Callers would not dial the 0 after the country code 

To answer a call:  Press Send to answer the call

To end a call:  Press End

To adjust the earpiece volume:  Press arrow keys during a call in order to adjust the earpiece volume

To adjust the ringing volume:

For ringing vol. Key Menu, 5, 2, select the ringing volume & press ok.

Ringing tone, key Menu 5, 1, select the ringing tone & press ok.

Somebody who tries to reach you from the US, he/she needs to dial 00-34x-xxx-xxxx.

Troubleshooting:

Can’t make a call?

- Is your battery charged? --- If not, please charge it.

- Does the handset have a signal? --- If not, please stay clear of any obstructions such as tall buildings.

If it still doesn’t work, please go to Menu, Setting , Phone Setting , Network Selection (6-2-4) and choose “Manual”. Select a network with the strongest signal from a list of the available networks. When leaving the country, make sure to change back to Automatic.

- Does the number“2” appear on the top left corner of your screen? --- If yes, go to Menu, Setting , Call Setting , Phone line in use (6-1-5) and choose “Phone line 1”  

SPAIN VOICEMAIL

When you receive new messages your voicemail will notify you by sending an SMS message.  The SMS will be in Spanish but will say one, two, three.  Voicemail messages are stored for 72 hours.

• Check your voicemail:

•  Dial 1, 2, 3

•  A Spanish operator will come on and say if you have a message or not.  If you do then the messages will start, if not it will give you other options.

•  After listening to the message, you will have a number of options.

 TO CHANGE YOUR PERSONAL GREETING

(Please keep the “standard” greeting)

• Dial 1, 2, 3 and press 2.

•  After prompted by the new operator voice, please 2 to change outgoing message.

•  The operator will speak again, followed by a beep.  Record your message and then press #.

•  Your message will replay.  Press # to save or * to delete and re-record.

  AFTER LISTENING TO YOUR MESSAGES, PRESS

• 9 to save the message (3 days);

• 7 to delete a message;

• 5 to find call date and time, as well as number of caller;

• 4 to listen to message again;

• 8 to return the call.

  TO CHANGE YOUR VOICEMAIL TO ENGLISH

• Dial 1, 2, 3 and wait for the Spanish operator to finish speaking.

• Press 1 then enter 1, 2, 3, 4, then press #.

• Hang up and redial 1, 2, 3.

• When the Spanish operator starts speaking, press 4, press 4 again, then press 5, and then wait for the Spanish operator to finish speaking.

• Press #.  After this, your voicemail should be in English.

 Calling Voicemail from Abroad or from a Fixed Phone

 From your cell phone dial 34-609-123123.  A Spanish operator will then ask for your nine digit cellular phone number.  Once you have entered that, you will have full access to your voicemail option.

Changing your Voice Mail to English

• Dial 4919 and complete the following steps.

• Press 6 and wait for the change of voice.

• Press 2, wait.

• Press 1.  After this your voice mail should be in English.

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